• I can’t use the karaoke function? Why?
• Does the player replay burned DVDs and if yes, what formats?
• Does the player replay Kodak CDs?
• I get sound but no screen. Have I a defective player?
• The movie runs asynchronously. Is the player defective?
• Is the player macrovision-off and code-free?
• How quickly can the player wind?
• How many characters are shown for MP3?
• I get no sound at the digital output. What do I do wrong?
• My player doesn’t replay burned CDs. What’s the reason for this?

If you couldn't find answer to you question, please send you question to
MAS Support Team.

• I can’t use the karaoke function? Why?
  
  
Please see that the microphone is plugged into the right socket. Further check if your microphone is “on”. The player needs an original karaoke CD or DVD.
• Does the player replay burned DVDs and if yes, what formats?
  
  
We tested the format DVD-R, which was replayed by the player. However, due to the multitude of writers, blanks, software and options to burn, we cannot give any guarantees, that all burned DVDs will be replayed.
• Does the player replay Kodak CDs?
  
  
Yes, the Kodak Photo CD is recognised with and without Smart Navi. The pictures can be zoomed and set on “pause” at will. The player can only replay JPEGs, CDs with PCD photo format won’t be replayed.
• I get sound but no screen. Have I a defective player?
  
  
Check if the player is correctly connected with your TV and recheck all the cables. If you’re not sure the cables work properly, change them. Press the PAL/NTSC key on your remote control. If you still don’t get a screen, please get in touch with our Support.
• The movie runs asynchronously. Is the player defective?
  
  
If this problem occurs with burned CDs, please check the bit rate and the speed you’ve used (ref. question 1). If it happens with original DVDs look for scratches or dirt on the medium. Probably it’s because of this. If this all is not the case, please contact our Support. The player might be defective.
• Is the player macrovision-off and code-free?
  
  
The player is not macrovision-off and it’s not possible to deactivate macrovision. However, it is codefree ex factory.
• How quickly can the player wind?
  
  
SVCDs, VCDs, Audio CDs and original DVDs can be winded by 32 times.
• How many characters are shown for MP3?
  
  
Up to 7 characters are shown. This is due to technical reasons and cannot be improved by a software-update.
• I get no sound at the digital output. What do I do wrong?
  
  
Please see, if the Player has been set on digital. To do this enter the setup menu and the sub menu “Audio Setup” and then enter “Output”. There you can select between 2-channel (stereo), 5.1. output (analogue) and SPDIF/PCM or SPDIF/RAW (digital). The digital output is only activated when the player is set on SPDIF/PCM or SPDIF/RAW (digital).
• My player doesn’t replay burned CDs. What’s the reason for this?
  
  
Check closely how you burned or encoded the formats. It’s important that the video bit rate for VCDs is approx. 1400 and for SVCDs is 2400. Don’t burn faster than 8 times, for SVCDs we recommend the slowest speed possible, otherwise you might experience synchronisation problems.